Debt Counselors Job Openings in Rochester, New York
ConServe is seeking Customer-focused, enthusiastic Debt Counselors for immediate hire in their Rochester, NY location.
Since ConServe's inception in 1985, we have made our mark in higher education by specializing in accounts receivable management services for colleges and universities, guaranty agencies and private lenders. Our clients rank us #1 because of our innovative recovery solutions, the result of leveraging performance data analytics with state-of-the-art technology. Our passion for ethics, compliance, and client satisfaction is The ConServe Advantage®.
Debt Counselor Job Description - Rochester, New York
Our Debt Counselors are real-time problem solvers, dedicated to helping borrowers find solutions that preserve a sense of control and individual self-esteem. You will successfully manage and collect delinquent accounts by using a personal, consultative approach that helps the consumer identify the most suitable way to resolve a balance that satisfies the interests of all parties. If you're a people oriented, competitive, outgoing, motivated, positive team player and problem solver, this is the perfect fit for you!
Debt Counselor Job Qualifications and Experience - Rochester, New York
To qualify as a Debt Counselor for ConServe, you should hold a high school diploma or GED, at minimum, with an Associate’s or Bachelor’s degree being preferred. Your experience should encompass six months or more of direct phone or in-person customer interaction experience within any of the following environments: Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, Banking, Reception, Criminal Justice, Office Support, Wait Staff, Accounting, Finance, Teaching, Retail or Retail Management.
You must possess strong verbal communication skills with an ability to listen, persuade, negotiate and obtain resolution. Your intermediate computer proficiency and multitasking skills will enable you to navigate computer software packages and databases while on the phone and function well in a fast-paced environment. It is important to note that you must be able to obtain and maintain Government Security Clearance.*
Debt Counselor Job Compensation - Rochester, New York
Working with ConServe, you’ll enjoy best-in-class, uncapped bonus potential, consistent new business, flexible schedules, competitive wages, paid time-off, a 401k, 100% ConServe-paid employee health benefits that include medical, dental and vision coverages, plus “extras,” such as tuition reimbursement and paid training, and a work/life balance. But most of all, you’ll be well positioned for excellent career opportunities!
Help us in our quest to foster financial freedom! Apply easily and conveniently, online, at www2.ourcareerplace.com/ConserveRochester.
* Upon hire, you may need to go through a State and/or Federal Clearance process. (Our Organizational Development team will be available to assist you as you move forward with this process.)
ConServe is an Equal Opportunity Employer.